ISANDO – JOHANNESBURG
R30 000 – R35 000 (Cost to Company)
Our client, a well-established International value courier company who offer secure personal courier services to clients, both Domestic and International, is looking for a diverse and dynamic experienced individual to join their team in Isando as their Key Account Manager. Courier experience in a similar role is essential.
- Monthly meetings held with TOP corporate clients on portfolio
- Discuss monthly trading statistics, discuss expenditure (up and down trade) discuss cost saving methods etc.
- Reports for clients – showing efficiencies, minutes send to all attended and resolve any queries
- Assist accounts with outstanding debtor’s days and queries
- Create and maintain partnership between sales staff, company and Client
- Continuously improve levels of communication
- Increase client’s satisfaction by improving overall services offered
- Attend to all Client complaints efficiently and appropriate and ensure best recovery action is taken in most cost-effective way
- Work closely with Internal Sales on all TOP clients to ensure excellence service to client and all queries are resolved timeously.
- Strong administrative and computer skills.
- Analytical and mathematical skills to assist in quotations.
- Great organizational and time management skills.
- Able to work independently.
- Ability to understand business process and be able to interpret business needs.
- Be willing to work overtime when required.
- Be able to work under pressure and in stressful environments.
- Fully computer literate in Microsoft word, Excel, Outlook and Power point.
- 3 – 5 years’ experience in Courier Sales
- Proven sales track record